Terms of Service
Last updated: January 2025
Please read these terms and conditions carefully before using Sky Nexus Australia's services.
Agreement
Protection
Responsibilities
Compliance
1. Acceptance of Terms
By accessing or using Sky Nexus Australia's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
2. Description of Services
Sky Nexus Australia provides cybersecurity services including but not limited to:
- Security testing and penetration testing
- Vulnerability assessments
- Managed security services
- Cloud security solutions
- Governance, risk, and compliance consulting
- Incident response and forensics
- Security integration services
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Use our services only for lawful purposes
- Comply with all applicable laws and regulations
- Not interfere with or disrupt our services
- Not attempt to gain unauthorized access to our systems
4. Service Scope and Limitations
Our security testing services are conducted within agreed-upon scope and rules of engagement. You acknowledge that:
- Testing activities may impact system performance
- We will make reasonable efforts to minimize disruption
- You are responsible for maintaining backups of your data
- Testing results are based on the state of systems at the time of assessment
- Security is an ongoing process requiring continuous monitoring
5. Confidentiality
We maintain strict confidentiality regarding all information obtained during the provision of our services. Both parties agree to protect confidential information and not disclose it to third parties without prior written consent, except as required by law.
6. Intellectual Property
All content, methodologies, tools, and materials provided by Sky Nexus Australia remain our intellectual property. You are granted a limited, non-exclusive license to use deliverables for your internal business purposes only. You may not reproduce, distribute, or create derivative works without our written permission.
7. Payment Terms
Payment terms are specified in individual service agreements. Generally:
- Invoices are due within 30 days of receipt
- Late payments may incur interest charges
- Services may be suspended for non-payment
- All fees are in Australian Dollars (AUD) unless otherwise specified
- Fees are non-refundable except as required by law
8. Limitation of Liability
To the maximum extent permitted by law, Sky Nexus Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the fees paid for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Sky Nexus Australia from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third party rights.
10. Termination
Either party may terminate services with written notice as specified in the service agreement. Upon termination, you must cease using our services and return or destroy all confidential materials. Certain provisions of these terms shall survive termination, including confidentiality, intellectual property, and limitation of liability clauses.
11. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
Sky Nexus Australia
Email: legal@skynexus.com.au
Phone: 1800 712 345
Address: 7 Saltgrass Avenue, Tarneit VIC 3029
Questions About Our Terms?
Our team is available to clarify any questions you may have about our terms of service.
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