Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company information
• Account credentials and authentication information
• Payment and billing information
• Communications and correspondence with us
• Information you provide when requesting services or support

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending technical notices, updates, and security alerts
• Responding to your comments, questions, and customer service requests
• Communicating about products, services, offers, and events
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues and security threats

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations and respond to legal requests
• To protect the rights, property, and safety of Sky Nexus Australia and others
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response and breach notification procedures

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: